Privacy Policy

This Privacy Policy describes how shroom-iq.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, need more details about our privacy practices, or want to make a complaint, please contact us:

📧 Email: hello@shroom-iq.com
📍 Business Address: 3rd Floor, 45 Albemarle Street, Mayfair, West End, W1S 4JL, UK
📞 Phone: 01202028807

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions, and necessary details to process your purchase. If you contact us for support, we may collect additional information. Below is an overview of what we collect and why:

Device Information

• Purpose: To load the Site accurately for you and analyze Site usage to optimize performance.
• Collected Automatically: Using cookies, log files, web beacons, tags, or pixels.
• Personal Information Collected: Browser version, IP address, time zone, cookies, pages viewed, search terms, and interactions with the Site.

Order Information

• Purpose: To process orders, handle shipping, provide invoices, and detect fraud.
• Source: Collected directly from you.
• Personal Information Collected: Name, billing/shipping address, payment details, email, phone number.

Customer Support Information

• Purpose: To provide customer support.
• Source: Collected directly from you.
• Personal Information Collected: Name, email, order details, and any information you provide during support.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We may share your Personal Information with service providers to fulfill orders and improve your experience:

• We use WooCommerce to power our online store.
• We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.

For behavioral advertising, we share limited data with:

• Google Analytics: Helps us understand how users interact with our site. Learn more.
• Meta (Facebook/Instagram): Used for advertising. Adjust your settings.
• Bing Ads: Opt-out here.

For general advertising opt-outs, visit the Digital Advertising Alliance: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to:

• Offer products and process payments.
• Ship and fulfill orders.
• Keep you updated on new products, services, and offers.

Lawful Basis for Processing (GDPR Compliance)

If you are an EEA resident, we process your Personal Information under the following lawful bases:

• Your consent.
• Performance of a contract (processing orders, deliveries, etc.).
• Compliance with legal obligations.
• Legitimate interests that do not override your rights.

Retention of Data

We retain Personal Information for our records unless you request deletion. For data removal, contact hello@shroom-iq.com.

Your Rights (GDPR & CCPA Compliance)

For EEA Residents:

• Right to access, update, or delete Personal Information.
• Right to data portability.

For California Residents (CCPA):

• Right to know what data we collect.
• Right to opt out of data sales (we do not sell data).
• Right to request deletion.

To exercise these rights, contact hello@shroom-iq.com.

Cookies

A cookie is a small file stored on your device to enhance your experience. We use:

• Necessary cookies (for security and functionality).
• Analytics cookies (to improve performance).
• Marketing cookies (to show relevant ads).

You can manage cookies in your browser settings or opt out at www.allaboutcookies.org.

Do Not Track

We do not alter our practices based on Do Not Track signals from browsers, as there is no industry standard for response.

Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting.

For any concerns, reach out: 📧 Email: hello@shroom-iq.com
📍 Business Address: 3rd Floor, 45 Albemarle Street, Mayfair, West End, W1S 4JL, UK
📞 Phone: 01202028807

This Privacy Policy was last updated on 14/03/2025